Undiscovered Mountains

“Before the COVID19 outbreak started shutting down worldwide travel,  Undiscovered Mountains was very communicative.  Specifically, Sally kept in contact with me regarding the changing conditions.  When it looked like it wouldn’t be possible to travel, Sally reached out to the members of the group and worked with all of us to reschedule the trip. According to their policy, Undiscovered Mountains didn’t have to do that. But Sally understood how much we were all looking forward to the trip and honored 100% of our payment. During a time of financial hardship for everyone, this was very kind of her.”

Submitted by: Mindy Yu

Source: Current Customer